Privacy Policy

1. Information We Collect

The information we collect depends on how you use the website. It may include:

• Information you provide: such as your name, email address, phone number, company, and the contents of a contact or service inquiry.
• Information collected automatically: such as your IP address, browser type, device and operating-system information, pages visited, referring pages, and information about how and when you use the website.
• Cookie and similar technology information: as described in the “Cookies and Analytics” section below.

Please do not submit passwords, access credentials, protected health information, confidential security details, or other sensitive information through website forms.

2. How We Use Information

We may use information to:

• Respond to inquiries and discuss our services.
• Coordinate appointments, administer accounts, and provide support.
• Send service, operational, and account updates.
• Send promotional communications where you have provided any consent required by law.
• Operate, maintain, troubleshoot, and secure the website.
• Understand website usage and improve our content and services.
• Protect our rights, prevent misuse, and comply with legal obligations.

Where applicable privacy laws require a legal basis for processing, we may rely on your consent, steps taken at your request before entering a contract, performance of a contract, our legitimate interests, or compliance with legal obligations. The legal basis depends on the information and purpose involved.

3. Calls and Text Messages

Providing a phone number alone does not enroll you in marketing calls or text messages. Consent to calls or texts is voluntary, is obtained through a separate affirmative action where required, and is not a condition of purchasing services or using the website. Any consent checkbox is intended to be optional and unchecked by default.

Message frequency may vary, and message and data rates may apply. You may opt out of text messages by replying STOP or using an unsubscribe link where provided. Reply HELP for assistance, or contact us using the details below. You may opt out of calls by telling the representative or contacting us. We process opt-out requests as required by law.

DutchE LLC does not sell phone numbers or share mobile opt-in or consent information with third parties or affiliates for their own marketing or promotional purposes.

4. How We Share Information

We may disclose information:

• To service providers who help us operate the website, manage our business, or communicate with you, subject to appropriate restrictions.
• To our professional advisers, where needed for their services to us.
• When required by law, legal process, or a valid government request, or when reasonably necessary to protect rights, safety, or services.
• In connection with a potential or completed merger, acquisition, financing, reorganization, or sale of business assets.
• With your direction or consent.

DutchE LLC does not sell personal information. We do not share mobile opt-in or consent information with third parties or affiliates for their own marketing or promotional purposes.

5. Cookies and Analytics

The website may use cookies and similar technologies to support site operation, remember preferences, understand website traffic, and improve website performance. You can manage cookies through your browser settings, including blocking or deleting some cookies. If you disable cookies, some website features may not work as intended.

Where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal. Traditional “Do Not Track” signals do not have a uniform meaning; we respond to them as required by applicable law.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, protecting our systems, and meeting legal obligations. Retention periods depend on the type of information and the reason it was collected.

7. Security

We use reasonable measures designed to protect the information we maintain. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive or confidential information through website forms.

8. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), if the law applies to DutchE LLC and the information at issue. Subject to applicable requirements, exceptions, and verification, these rights may include the right to:

• Know the categories and specific pieces of personal information collected, the sources, purposes, and categories of recipients.
• Request deletion of personal information.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information, where applicable.
• Limit certain uses and disclosures of sensitive personal information, where applicable.
• Receive equal service and price for exercising privacy rights.

To submit a privacy request, email info@dutchellc.com with the subject “California Privacy Request,” call +1 (510) 947-6053, or write to DutchE LLC, 36368 San Pedro Drive, Fremont, CA 94536. Please describe your request and provide enough information for us to understand and evaluate it. Do not include passwords, access credentials, or other sensitive information in your request.

We may need to verify your identity before fulfilling a request. The information requested for verification will depend on the nature of the request and the information involved. An authorized agent may submit a request on your behalf where permitted by law. We may require proof of the agent’s authority and may ask you to verify your identity directly.

9. Children’s Privacy

The website is not directed to children under 13, and DutchE LLC does not knowingly collect personal information online from children under 13. If you believe a child has provided us information through the website, contact us so we can review and take appropriate steps.

10. Third-Party Links

The website may link to third-party websites or services. We do not control those third parties or their privacy practices. Their own privacy policies and terms apply to your use of their websites and services.

11. Changes to This Policy

We may update this Policy from time to time. We will post the updated version on this page and revise the Effective Date. Changes apply when posted, unless applicable law requires otherwise.

12. Contact Us

Questions or privacy requests may be sent to:

DutchE LLC
Email: info@dutchellc.com
Phone: +1 (510) 947-6053
Mailing address: 36368 San Pedro Drive, Fremont, CA 94536